We are now working on something called "Sales Force". Sounds scary! Involved! More than that, it sounds like something you would not encounter in a Genealogy arena. Well, it is not as over powering as it may seem. Sales Force is a program used by many companies to keep track of the calls that come into their facility. We have to keep track of the name, phone number, email and posted problem we have been asked to help solve. In return we give the patron a number of the case and if they have to call in again, we can pull up the case and further help if needed. Pretty magical if you ask me and so careful to give friendly, accurate and timely help to the patrons.
I am learning a lot with this training - just have to keep it in order in my head - but I guess it will become more concrete when we get to use the information in "real time practice."
I must say that I am totally amazed at the use this computer has been put to..........Yay team!
On a personal note I have to report what has happened to my circle of friends. Had to say goodbye to my friend Portia. She went into the doctor to have a rather simple, run of the mill clean out of her sinus system, but during the procedure she had a massive stroke and passed away. It was a real blow to see her name in the paper. I first met her at a Tai Chi class at the YMCA and went to lunch with her and another friend and had a great time. I miss her. Another friend named Claudine passed away suddenly and I was really upset to see that obit in the paper. I was her visiting teacher for a number of years before we left for Maine. She loved nature and had a drinking bowl out in her back yard for the antelope that walked through her property. I saw them one day when I was there visiting. I did not know that she was a bow hunter and in her family she is credited with bagging the biggest Javelina on one of their hunting trips. She was a nursing staff person at the Pioneer Home. The next one was Bro. Ray Gardner. He was known in the area as the best fiddle player in cowboy concerts. I went to the church prior to his funeral and saw that they had his fiddle on display along with his cowboy hat. He was noted as being a true cowboy.
On a happier note, Ethan is doing well in his Gymnastics. Recently he went to a big meet in Minneapolis. It has been the biggest meet so far. He came home 3rd over all and brought home a lot of medals. He has many medals now - each event he places in he is awarded a medal. Go Ethan!
Lyla and Oliver will be starting Soccer on March 31 and Lyla is still taking horse riding lessons. I guess you can say that Sara and Jacob keep the kids involved - repeating history I suppose - Bill and I kept the kids David and Sara on the move as well. hectic lives all round.
For Christmas David was given a Superman Pajama with cape and he loved it. However, it fitted him around the girth but the legs and arms were too long. So, he insisted that we go to JoAnn's to buy some matching red fabric to put as cuffs on sleeves and legs when we shortened them. So, he decided he would cut the red band off the leg and attacked it with my scissors. when it came time to trim the arms and legs, we found that he had cut the arm and not the leg. Guess he will not be given a job at Armani helping make suits etc. At least he did not run with the scissors!!!!!
The third motif of the millefiore paper pieces block of the month has arrived and I have done the center block. Decided to do South West theme for this one. Yes, it is not a Millefiore like pattern, but it is my quilt and if I say each block has its own theme then it is ok - it is my quilt.
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